UNLEASHING THE POWER OF INFLUENCE: LEADERSHIP DEVELOPMENT FOR EXECUTIVE ASSISTANTS
Author and management expert Ken Blanchard said, “The key to successful leadership today is influence, not authority.” As a strategic business partner, EAs are expected to make authoritative decisions and act as an influential leader both on behalf of their executive and the organization. From speaking up during a meeting or developing skills to professionally engage with their executives, EAs can increase their influence and be a voice to be heard and respected. This session is designed to improve the leadership capabilities and performance of high potential executive assistants.
REPORT FROM THE WORLD: GLOBAL TRENDS FOR EXECUTIVE ASSISTANTS
Thought leader and Forum speaker Bonnie Low-Kramen says, “There has never been a better time to be an EA than right now. There has also never been a more complicated time to work as an EA than right now. We navigate these complications at the ELS Forum.” Since 2008 and the financial crisis, the world has changed and EAs have had to change with it. In our volatile and evolving environment, we will pull the curtain back on the important global trends that affect the 1 billion assistants in the world. These include, EAs being viewed as strategic business partners who now have a seat at the table and an important voice to add as a contributor. EAs have always been vital eyes and ears and now are actively exerting their leadership skills to the benefit of their executives and companies.
TECHNOLOGY MASTER CLASS: TIME-SAVING TIPS FOR ULTIMATE PRODUCTIVITY
Today’s most influential business leaders expect their executive assistants to be highly productive and fast functioning. To achieve this, EAs must be exceptionally proficient in using Microsoft, Apple and Google technologies. This engaging 2-hour master class will provide attendees with quick and easy tips and tricks in Word, Outlook, Excel, PowerPoint, SharePoint and Data Analysis. Participants of the 2017 workshop saw a return on investment of 5.68 hours saved per week and over $4000 saved per year.
STOP PUSHING AND START PULLING: MANAGING AND MOTIVATING AN ADMIN TEAM
Executive Assistants are an extension of their leaders and are often managing teams of their own. Yet in many cases, there is no formal manager training for executive assistants. In this session, EA’s will develop both day-to-day management skills as well as the classic leadership skills needed to establish and maintain a corporate culture of excellence. Through an interactive discussion, followed by a real-world activity, attendees will examine the organizational impact of effective and collaborative teams as well as share tools to proactively lead and motivate an admin team.
PASSION X PURPOSE: HOW TO BUILD A STANDOUT CAREER AS AN EXECUTIVE ASSISTANT
We live in a fast-paced global marketplace where the goal to acceler¬ate your career is everywhere. All of this can affect our ability to think, plan and execute career goals or to create positive changes as executive assistants and beyond. How can we successfully channel our energy and focus, while making use of the resources around us? This thought-provoking discussion will share perspectives on fueling passion and driving purpose in the executive leadership support role.
2018 ADDITION: SAVVY: THE EXECUTIVE ASSISTANT CHALLENGE
EAs are business game changers, always making the impossible possible for their executive on numerous levels. Back by popular demand, this interactive and exhilarating session will put participants to the test. In a board game challenge, attendees will demonstrate their EA skills while picking up some new best practices along the way as they compete in teams to become the ultimate executive assistant! Categories of discussion include: Calendar & time management, travel, event planning and work-life balance.
ENSURING MUTUAL SUCCESS BY MANAGING UP
In a Harvard Business Review article, Melba Duncan, CEO at the Duncan Group, states that executive assistants “can drastically improve the productivity of an executive and the organization as a whole.” Learning how to manage one’s manager is key to anticipating needs and establishing open lines of communication. When executive assistants assert themselves as reliable business partners, executives have an opportunity to delegate additional responsibilities and drive the business forward at a faster pace.
KNOWING YOUR WORTH & GETTING REWARDED FOR EXCELLENCE
Executive assistants can find themselves frustrated with metrics-driven performance evaluations, outdated job descriptions, and salary caps. Often, the exhaustive work completed behind the scenes by EAs cannot be measured by the traditional metrics-driven evaluation, and EAs are underpaid as a result. Evaluating your worth and confidently communicating your value to management are must know skills for EA’s in today’s fast-paced business environment.
SEAMLESS EXECUTION OF PROJECT MANAGEMENT FOR EXECUTIVE ASSISTANTS
Executive Assistants are no stranger to juggling multiple projects, and more EAs are pursuing advanced education through Project Management and Six Sigma Certifications to further expand their skill set and contributions. Focused on quality improvement initiatives, Project Management Professional Certifications, or PMP Certifications, offer benefits for the whole organization such as meeting both project deadlines and company goals. A PMP certified trainer will provide strategic approaches to successfully managing a project from the early stages of planning to completion.
EXECUTIVE & EA ROUNDTABLE: BECOMING AN INVALUABLE ASSET AND PARTNER
When an executive and the assistant establish a strong strategic and supportive business partnership, possibilities for both careers are endless as the success can often be felt throughout an organiza¬tion. Having the executive’s respect and trust is empowering for the assistant and will positively affect every aspect of his or her work. Conversely, knowing that the assistant is autonomous, capable of safeguarding time and handling other priorities, will allow the exec¬utive to focus on significant matters. Establishing this partnership and continuing the relationship requires on-going collaboration and communication. Through discussion and professional moderation, ex¬ecutives and EA’s will share insight into their professional partnership.
WORKSHOP: PERFORMING COLLABORATIVELY AND EFFECTIVELY ACROSS GENERATIONS
Today’s workforce span across five generations resulting in diversified work styles and behaviors. As executive assistants are exposed to numerous facets of the business, they will need to collaborate with multigenerational teams. By identifying generational stereotypes, we are better equipped to shift the focus and maximize the strengths of each group to achieve organizational growth and success. Through interactive workshop, participants will share strategies on working and communicating effectively across generations.
RAPID FIRE KNOWLEDGE TRANSFER: STRATEGIES TO SAVE YOUR EXECUTIVE TIME
Executive assistants safeguard the time of their executives, but to do that, EAs must protect their own time as well. This speed networking activity will allow attendees to share best practices around time management. Attendees are asked to prepare questions and their top tips to make the most of the five-minute interactions. We encourage bringing business cards!