THE ASSISTANT'S GUIDE TO SELF-AWARENESS

Success as an assistant begins with an understanding of yourself. In this powerful and engaging session, Lucy Brazier explores what opportunities you can create from changing your self-awareness. Exploring how your beliefs and values drive behaviors, Lucy looks at the inner voice, body language, and communication before exploring how to use your new understanding of yourself to create meaningful interactions that are beneficial to both you and your superiors.
Learner Outcomes:
• Increase your value and become an asset to the company you represent
• Become a stronger, more effective and influential Assistant
• Enhance your communication skills, understand body language & explore emotional intelligence
• Learn how to build a powerful business partnership
• Learn to deal with multitasking, stress and overwhelm
• Build or rebuild your professional image

DEVELOPING THE MINDSET OF A LEADER

Executive assistants are expected to make decisions and act as an influential leader both on behalf of their executive and the organization. Impactful leaders are critical thinkers possessing the ability to step outside their biases to view problems or situations from a new or different angle. With the guide of a leadership expert, executive assistants will learn critical behaviors and principles to practice in all aspects of the business.

CAREER PLANNING & PROGRESSION: THE EVOLVING ROLE OF THE EXECUTIVE ASSISTANT

Today’s executive assistant is no longer bound to the job description of the traditional secretary. EAs are leading teams, implementing initiatives, collaborating cross-functionally, and have a pulse on the organization and company culture. With the evolution of the EA, titles and compensation packages must be adjusted accordingly. At the World Administrators Summit in Frankfurt, Germany, EA leaders from around the world worked to modernize and standardize titles and responsibilities for the profession. Within North America, organizations such as Google recognized the breadth of the EA role by using the title of Executive Business Partner. In this closing session, we will build on the knowledge and network gained at the forum to discuss the future for the executive assistant career because, with the right mindset, opportunities for growth are endless.

EXECUTIVE ASSISTANTS AS PROJECT MANAGERS: TOOLS OF THE TRADE

Executive assistants are project managers, often overseeing complex projects on a deadline and within a budget, which is why many EAs are solidifying their skillset and pursuing project management (PM) certification. While a PM certification widens knowledge areas, executive assistants likewise seek resources and templates that assist with the execution of a project. This interactive workshop will lead EAs through strategic project management best practices providing an in-depth look into processes and tools that are sure to aid in successful project completion.

PRESENTATION & FACILITATION SKILLS FOR RUNNING EFFICIENT & EFFECTIVE MEETINGS

Assistants are gaining responsibilities akin to those of chiefs of staff and directors of operation, where they are expected to facilitate high-level meetings and in some cases, present information. Successful facilitation of a meeting requires managing how the meeting will progress, taking thorough notes, and guiding the discussion as outlined to achieve the purpose of the meeting. During this workshop, participants will further develop behaviors related to communication, presentation, and facilitation skills to disseminate information effectively and elevate their role among business leaders.

2019 ADDITION OF SAVVY: THE EXECUTIVE ASSISTANT CHALLENGE

EAs are business game changers, always making the impossible possible for their executive on numerous levels. Back by popular demand, this interactive and exhilarating session will put participants to the test. In a board game challenge, participants will demonstrate their EA skills while picking up some new best practices along the way as they compete in teams to become the ultimate executive assistant! Categories of discussion include:
• Calendar & Time Management
• Apps & Technology
• Event & Travel Planning
• Ethical Predicaments

UNLEASH YOUR POTENTIAL AS THE INNOVATIVE ASSISTANT

Do you want to be the most marketable and respected executive assistant around? Do you want to stand out and have success in your career? Do you want to be the assistant every executive wants by their side? Embrace innovation, and become The Innovative Admin TM. Innovation isn’t just for technology – it’s the key to your career future. The times demand assistants who are prepared to not only offer creative solutions and new ideas but who are prepared to implement them. The times demand assistants who are prepared to innovate. But what does that mean? “Getting by” is no longer enough. Become the best you can be by enhancing your capacity for innovation. It’s time to unleash the power of innovation in your career and become known as The Innovative Admin. This exciting and engaging keynote session will address:
• What it means to be The Innovative Admin
• How to apply the 5 stages of the innovation mindset adoption curve to challenges
• Ways to tap into your creativity and initiative to get ahead
• Strategies to begin making the transition to becoming The Innovative Admin

TECHNOLOGY MASTERCLASS

Executive assistants are mastering technology within a variety of applications. By understanding how to apply this knowledge in a practical setting, EAs increase the bottom line by saving time. Through engaging demos with comedic flair, attendees will learn how to better utilize programs for the tasks at hand. This three-part course will focus on software as it relates to project management, data management, and task automation.

MODULE ONE: HOW BIG IS YOUR TOOLKIT?
• Office365
o SharePoint
o OneDrive
• G Suite
• Et al.

MODULE TWO: TASK AUTOMATION & PRODUCTIVITY:
• Outlook Rules, Quicksteps & Templates
• Macros in Excel and Word
• Where else to look for automation opportunities

MODULE THREE: PROJECT MANAGEMENT:
• Project management with the tools in front of you: Outlook, Excel, SharePoint, OneNote

TAKING YOUR SEAT AT THE TABLE

Enter EAs as strategic business partners who have a voice and opinions about the running of their companies. EAs are taking their seat at the conference table with executives and they are invited there as valued and respected participants in the discussion. Assistants have long known they are the eyes and ears of their managers. In our modern workplace, they are now the mouth. Silent no more, executive assistants are exerting their influence and power more than ever. It is a win/win. This is the future for assistants who want to succeed at the very highest level.

EXECUTIVE & EA ROUNDTABLE: THE INTRICACIES OF A TRUE PARTNERSHIP

When an executive and the assistant establish a strong strategic and supportive business partnership, possibilities for both careers are endless as the success is felt throughout an organization. Having the executive’s respect and trust is empowering for the assistant and will positively affect every aspect of his or her work. Conversely, knowing that the assistant is autonomous, capable of safeguarding time and handling other priorities, will allow the executive to focus on more significant matters. Establishing this partnership and strengthening the relationship requires on-going collaboration and communication. This highly anticipated session will center on an open dialogue between executives and assistants on the intricacies of maintaining this unique partnership and on continually adding value to both the executive and organization.

MINDS IN MOTION: PEER-TO-PEER POWER HOUR

Connect, exchange ideas, and problem solve with executive assistants facing similar challenges. Attendees will break into groups based on the discussion topics below. Each group will be facilitated by two executive assistants, yet all participants are encouraged to contribute to the conversation. Topics Include:
Topic 1: Tools for having difficult conversations and resolving conflict in the workplace.
Topic 2: Tips for executing career goals to create positive changes as an assistant and beyond.
Topic 3: Strategies for communicating your value to leadership and expanding responsibilities.
Topic 4: Polishing your elevator pitch in person and on paper: LinkedIn and resume best practices.

CONTACT
Executive Leadership Support Forum
A Division of Q1 Productions
500 N. Dearborn Suite 500 | Chicago, IL 60654
Chicago, IL 60654
T: 312.822.8100
F: 312.873.3969
marketing@elsforum.com

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